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Channel: Randy Salser – CUInsight
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Credit union industry experts: What’s in store for 2014

The NAFCU Preferred Partners represent a select roster of companies that are deeply committed to the NAFCU mission and credit union community. For a look at what lies ahead in 2014 for credit unions,...

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National Financial Literacy Month is an opportunity for credit unions

With the financial pitfalls of the Great Recession behind us, and security breaches becoming a common threat, members are more mindful of their personal finances than ever before.  Because credit...

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What keeps credit union executives up at night?

Credit union executives are facing more challenges than ever.  In November 2013, Sundeep Kapur of Allied Solutions conducted a study on the challenges facing credit unions.  The purpose of the...

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New study highlights need for increased credit literacy

As the availability of credit reports has become more convenient due to the pervasiveness of the Internet, knowledge of credit scoring still suffers. The National Credit Score Knowledge Survey results...

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The credit union industry’s 2014 innovators

We all feel the strain of keeping up with the changing times.  Many credit union CEOs agree that attracting and retaining members is one of the top three challenges that credit unions face. In order to...

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Benchmarking your peers to design compensation and benefits for your executives

As the dad of two awesome kids, I know firsthand that parenthood can be, at times, a tricky road to navigate. When making important decisions about raising kids, it can be helpful to know what other...

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Vendors to credit unions: Focus on members, we’ll take care of the rest

Credit unions have done an amazing job of serving their members through the COVID-19 pandemic. From skip-a-pays to loan payment deferrals to emergency loans, you’ve been there for your members,...

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2020 solutions providing peace of mind for CUs and members

Payments is one of the fastest growing areas of technology in the banking world today. Players in this space must remain nimble to survive evolving consumer demand, as well as increasing cybercriminal...

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The best tools for safely approving more auto loans for your members

Between credit unions’ great rates and service, auto loans have long been a highly successful piece of their loan portfolio. In April, auto lending dropped more than 50% for both new and used...

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Digital card issuance thwarts fraud, pleases consumers

FIS data shows credit and debit card fraud jumped tremendously since the coronavirus pandemic hit the U.S., as reported in The Wall Street Journal. Credit card fraud was the leading type of identity...

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A conversation with the experts: The one thing consumers want amid uncertainty

Various countries around the world are bouncing back and forth between several phases of consumer sentiment during the coronavirus recovery period, Mastercard SVP Global Insights and Analytics Jana...

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Leveraging data and know-how to fight fraud in 2021: Part 1

In the financial services arena, the balancing act between security and a seamless member experience could not be more important. Capitalizing on the knowledge of your experts and implementing...

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Leveraging data and know-how to fight fraud in 2021: Part 2

In our last article, we outlined the different forms of fraud that are increasing at credit unions across the country, and the impacts of CNP fraud through payment apps and BIN attacks. Here, we’re...

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7 steps to mitigate 2021 auto lending risk factors

Demand for new vehicles fell dramatically in 2020 following the COVID-19 pandemic. At the same time, demand increased for used vehicles as Americans avoided public transportation and ride-share...

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We asked the expert: how to connect with members through data

Data plays a key role in how financial institutions do business, but it’s more than that. Credit unions can leverage the data they regularly receive from their members to better connect with and serve...

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Acceleration of digital and tech adoption

Digital has become the name of the game for financial services in recent years, and during the past year, credit unions have had to quickly learn and adapt to consumers’ changing needs. I talked with...

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Innovate with the principles of human-centered design

Credit unions, by nature, are focused on the human connection with their membership, and that philosophy extends into a credit union’s products and services. As more banking services shift to digital,...

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What’s in store for credit unions and cannabis?

The cannabis industry has been a steadily growing business in America as more states legalize medical and recreational marijuana. At the same time, credit unions have begun to see an opportunity to...

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How CUs can diversify with home improvement loans

In the middle of the COVID-19 pandemic, everything in your members’ lives revolves around their home. With so many people and entire families stuck at home, people are recognizing now more than ever...

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Helping credit unions and members safeguard against fraud during the holidays

This holiday season, it’s more important than ever for credit unions to safeguard their members and themselves against fraud and scams. In our recent conversation with Ann Davidson, VP of Risk...

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